Return Policy
We want all our customers here at daVideo Camera to be happy and satisfied with their video camera sunglasses. We do everything we can to provide the best and latest technology in our sunglasses. Youre provided with a 14-day return policy.
How do I return video camera sunglasses?
E-mail us at [email protected] to receive an RMA number (return merchandise authorization). This is a standard requirement for any return request.
Return Guidelines
14-day return period begins the day you receive your video camera glasses.
Price of the product will only be refunded, no USPS shipping costs are refunded.
Write your RMA number on the outside of the shipping package
(not on the product packaging)
20% restocking fee – Any product returned without permission or an RMA number will have 20% withheld from their refund.
The customer is responsible for all return shipping costs.
We do not accept returns after 14 days.
What is a RMA number?
We attach this number to your return so we can track and quickly process your refund.
How are refunds processed?
We process refunds within 3 business days of receiving the returned item.
After the refund is issued; it takes around 3-7 business days for the funds to be credited back to your bank/credit card or PayPal account. Refunds will not be processed if there are any signs of abuse or physical damage to the sunglasses or if there are any missing accessories.
What is the different between the daVideo Akia, daVideo Presta and our most advanced daVideo Rikor camera glasses?
daVideo Rikor – our top of the line high tech sunglasses. Featuring 60fps, 1080p HD video, 12MP built in camera, stereo sound, Sony sensor, vibration alert, WIFI and more!
daVideo Akia – our older original style glasses, great for beginners or kids. Features 30fps 720p video, 5MP built in camera and audio recording. 60 degree wide angle of view vs the daVideo Rikor which has a 110 degree angle.
daVideo Presta – the only video camera eyeglasses we offer. Features 30fps 720p video with 5MP built in camera. For those who want a normal looking pair of eyeglasses and record in office and indoors. Tiny sized pinhole camera located on the side of the frames.
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